The fine print, made readable
Terms and Conditions
Last updated: October 29, 2026
Femora Inc. is based in Toronto, Ontario, Canada. These terms exist to be honest and clear — if anything below seems unfair or unclear, tell us and we'll fix it.
1. About these terms
These Terms and Conditions govern purchases made through this website. By placing an order you agree to them. We are a consumer wellness company; our products are not medical devices and no medical claims are made or implied.
2. Products and orders
Product descriptions, imagery and bundle contents are described on each product page. We reserve the right to limit quantities, correct errors, and adjust availability. An order is accepted when we confirm it by email.
3. Pricing and currency
Prices are listed in US dollars (US$) unless stated otherwise and exclude applicable taxes, which are calculated at checkout based on your shipping address.
4. Payment
We accept major credit cards and other payment methods shown at checkout. Some offers may be payable in installments through a third-party provider; those installments are governed by the provider's terms.
5. FSA/HSA eligibility
Where products are advertised as FSA/HSA eligible, eligibility rules vary by plan administrator. We recommend confirming coverage with your plan before purchase; we do not guarantee reimbursement.
6. Shipping
We currently ship to Canada and the United States with free standard shipping on all bundles. Estimated delivery windows are provided at checkout and begin when your order ships, not when it is placed. International availability may be added later; duties and taxes on any future international shipments would be the recipient's responsibility.
7. Cancellation before shipment
You may cancel an unshipped order by contacting us. If payment has been captured, we will refund it to the original payment method within 5–10 business days.
8. Returns after shipment
We offer a 30-day money-back guarantee from delivery. To qualify, contact us through the website for return instructions. For hygiene reasons, underwear must be unworn and unwashed beyond trying on, and the electronic unit and accessories must be returned complete.
9. Hygiene and intimate apparel
Our products are intimate apparel with embedded electronics. Please follow the included care instructions: remove the unit before washing, machine-wash cold in the provided laundry bag, and air dry. Damage from misuse may void the guarantee.
10. App access
Purchases include lifetime access to the app's premium features for the account you register, for the operational life of the product. App functionality requires a compatible phone; we do not charge recurring subscription fees for core features.
11. Promotions and referral offers
Promotional pricing, launch offers and referral rewards are limited-time, may change without notice, and cannot be combined unless stated. We may decline orders that appear to abuse promotions.
12. Wellness disclaimer
Our products provide general wellness and educational insights. They do not diagnose, treat, cure or prevent any condition, do not confirm ovulation or pregnancy, and are not contraceptives. Always consult a qualified healthcare professional about medical concerns.
13. Privacy
Our collection, use and disclosure of personal information is described in the Privacy Policy, which forms part of these terms.
14. Liability
To the maximum extent permitted by law, our liability for any claim relating to a purchase is limited to the amount you paid for the product giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.
15. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
16. Changes and contact
We may update these terms; the current version is always on this page with its last-updated date. Questions: use the contact form or email us — we're happy to clarify anything before you order.